Collins Climate Consulting

Lori Collins, Principal
Collins Climate Consulting

The mission of Collins Climate Consulting is to help companies meet the challenges of climate change with bold action to gain competitive advantage and meet stakeholder expectations.

Climate change is a global issue that brought together 195 nations in 2015 to sign the COP21 Paris Agreement for collective action. The Agreement set a global climate target and was the culmination of individual national commitments.

The business community was not a party to the Agreement, even though the private sector has much to gain from climate action, and the tools to address climate change beyond governmental efforts.

Businesses can take climate action in ways that protect individual business profits while addressing broader needs of the global community. New “science-based targets” have been developed that allow companies to tie their climate efforts to global objectives, while pursuing the targets with their own individual strategies. Science-based targets are new, but early adopters are embracing them for competitive advantage.

I can help companies meet the challenge of climate change in these ways:

  1. Strategy – engage your executives and stakeholders to identify opportunities and risks to your core business related to climate change, and build plans to address.
  2. Innovation – identify new products, services, technology, operational efficiencies and markets that take advantage of changes related to climate action.
  3. Investors – gain understanding of shareholder expectations for recognizing and disclosing climate-related risks and opportunities for your business.

If you are want to learn more, please contact me at today.

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Hugh McColl on Leadership – 9 Nuggets

Hugh McColl has been speaking on leadership for over 40 years, and it never gets old.  A few years ago he spoke at the Entrepreneurial Leadership Circle at Queens University, which hosted an evening with Mr. McColl.  His delivery was as wry, direct, and compelling as ever and worth reflection as we end up the year.

Here are Mr. McColl’s top takeaways on leadership:

  1. Why would anybody want to follow you?  Leaders inspire with a vision to take people where they can’t go by themselves. Leaders show their followers a better world and a vision to get there.
  2. There’s a contract between leaders and followers – it starts with Trust.  This contract is based on a simple reciprocal agreement – one person will get the job done, and the other will judge performance and compensate it fairly. [Author’s note: for startups, this may mean sharing equity]
  3. Delegating is the first act of trust. No matter how smart you think you are, even if you can leap tall buildings, you can’t accomplish it all by yourself. If you want to be big, if you want more money, you have to share responsibility with others to make it happen.
  4. Lead by example. Don’t ask anyone to do something you haven’t done yourself.
  5. Take care of your troops.  People can tell when you are in their corner, and will go the extra mile for you.  They can also tell when you are not in their corner.
  6. High energy is the most important quality when hiring.  Most people are smart, but drive and energy are the common denominators of winners. Other people to look for when recruiting partners and teammates are self-starters, those with the courage of their convictions and people who care about other people, which will come through with customers and colleagues (and ties back to trust).
  7. No one gets appointed as leader.  Nature hates a vacuum, so if you see an opportunity, then stand up and say “Follow me” with a vision.
  8. Leaders must tolerate disagreement. Without it, communication and ideas are stifled. Leaders must be willing to listen and change their minds. However, if colleagues are disagreeing to undermine or prejudice others, then they must go.
  9. Put the money on people who score.  If you’ve got more talent than company, then take that as your challenge to grow to keep strong talent engaged in your company.

Hugh McCollWhen asked what he was most excited about regarding Charlotte’s future, Mr. McColl sited the new companies being formed here and moving here. He sees the spinoffs and brains pouring out of our big companies as a huge catalyst for opportunity in Charlotte. He’s also excited about the light rail connecting uptown to UNCC and of course, the new baseball field in city center.

Mr. McColl, thank you for your years of mentoring and inspiring us!


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On Courting Startup Advisers

Lady and hand (540x361)Most entrepreneurs are well aware of the benefits of courting and engaging strong business and technical advisers. Then why is it that founders often fail to attract the best talent for their outside team? Often short-sightedness and lack of willingness to give up any control or ownership get in your way.  Holding on too tightly may lead a founder to own something small, when your company has the potential to be much more.

What are the critical mistakes?

  1. Believing advisers should be passionate enough to give unselfishly.  Founders can be like missionaries, with zeal and a sense of sacrifice that leads you to believe everyone around you should share your passion. Commitment is important, but founders need to understand that interest and involvement from an adviser can be valuable even if it has its limits.
  2. Not understanding the advisers’ motivations. Advisers are interested in your business, and want to help, but they likely have some motivation for getting involved. Perhaps they are looking for a good long term investment, enjoy getting to know fellow advisers, want to add to their expertise in your industry, or want to share their knowledge. All of these motivations are acceptable, and the sooner you understand how to meet these needs, the more likely you are to attract and retain engaged advisers.
  3. Being stingy on equity. Ideally a committed adviser is provided a formal agreement and token stock options. With as little as a quarter point of equity, the adviser is not hoping to get rich. But, an equity or option grant demonstrates that the founder values the adviser’s time and is willing to make a small sacrifice to engage the adviser’s talent, experience and advice. Would you rather have 100% of a company with a small valuation, or attract four talented advisers and have 99% of something huge?
  4. Relying on friends. While good friends or family members may be supportive, they are likely not objective and may have less relevant expertise than your business deserves. Resist the temptation to take the easy way out.
  5. Not sharing news – good or bad.  Often founders fail to communicate because they want to protect their image, or they just get busy. But, learning news through a third party does not build trust.  If results or competitive inroads are unfavorable, be the first to let your advisers know. Likewise, share good news quickly, and take the opportunity to celebrate together.

Advisers can open doors, build your credibility, provide a wise sounding board, and help you steer clear of landmines. Recruit and nurture advisers as a valuable asset, and reap the  rewards.

Photograph courtesy of Gabriella Santander.

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Mentoring Tips for Businesswomen

bizwomen-mentoring - CopyA few years ago I had the pleasure to meet a huge crowd of women and fellow mentors for the Charlotte Business Journal’s first BizWomen Mentoring Monday.  Along with 9,000 women in 40 other cities, more than 300 women in Charlotte packed in to get five minutes of advice from a round-robin of 58 mentors.  Since the questions and advice are still relevant, I’m republishing some of the highlights:

Q. I work with kids and we want to connect to the startup community in Charlotte.  How do I start?

A. Contact Packard Place and Queen City Forward and consider getting startup founders to mentor your kids.  It’s a great way for founders to wear the mentoring shoe on the other foot and give back to the community.

Q.  A man in my office asks me to get coffee and treats me like a little girl.  What do I do?

A.   Look around and see how he treats others in the office.  He may treat all junior employees the same way, in which case you may have to overlook his paternalism as harmless as long as it is not over the top. If you feel you are being treated differently, read Crucial Conversations to prepare for a delicate but effective approach.Crucial Conversations

Q. I have a new job leading an Annual Fund campaign and feel out of my element. Any advice?

A.  Don’t reinvent the wheel!  Lots of folks in Charlotte have experience running successful annual fund campaigns for non-profits. Reach out to folks who have worked in development, using LinkedIn, AFP (Association of Fundraising Professionals) or your personal connections.

Q. My boss is bullying me.  I’ve never experienced anything like this, and my attempts to discuss it with him have been dismissed.  Have you ever dealt with this?

A. Oh yes!  And it’s not easy.  Best to address this before the pattern sets in.  Try not to over-react or get emotional, and be in control of your own boundaries.  Also try to understand his point of view as far as the feedback or message he is trying to send. Read Crucial Conversations and Boundaries.  If he’s just an ass, you should find another job if you can.  You don’t have to put up with a bully and it is not your job to fix him.

Q. My restaurant business is going well and customers keep asking me to expand to other neighborhoods.  We have good cash flow and no debt, but an expansion would require more capital.  How do I approach expansion?

A.  In two minutes, my advice is to talk to your customers – a lot – then assess your location options and consider just one for a pilot expansion.  Keep your expenses to a minimum, such as a six month lease on the new space.

Q.  I’ve just moved into my first non-profit role and the culture seems very different from the corporate world.  Am I imagining this?

A. You are right – you are in a very different culture.  Become an anthropologist studying the people, their reactions and approaches and make your internal relations at least a third of your job until you get your bearings.

Please chime in with the advice you would offer!

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Need to grow your business? Think like an artist.

According to a survey of CEOs*, creativity is the most important leadership quality for success in business.  Whether you are stuck on how to get your product distributed, attract investors, tell your story or fend off encroaching competition, a little artistic thinking could provide your answer.

How can you build your creative capacity?


circle timeArtists are curious about the world around them, and see different perspectives.  Perhaps you need a little more curiosity about your clients to open up a conversation about how your product is relevant to them.  Or can you learn more about your competition to see the critical gap they are missing? Taking an interest in the sales success of a company in an entirely different industry might trigger a lightbulb moment about your messaging or tactics.  Sometimes focus seems at odds with curiosity, so you may need an intentional effort to be an explorer.


As the gateway to innovation, creativity is just another word for problem solving.  Revenue is stuck in third gear. Prospects won’t move. That one developer is holding up your entire product launch.  What you need is soft skills packaged as a technical or visionary breakthrough.  And when you figure out how to generate the ideas and solutions that your company needs, you will have the new global currency of creativity.  Your employees trade on it, and the new market for company value trades on it too.


collaborative install_2Imagine the performing artist who puts himself on stage time and time again.  Fully exposed and producing un-retrievable images to an audience of friends and strangers. How many thousands of paintings, photographs and pots sit unsold in galleries and stands?  So what can we learn about how an artist summons the courage to act on her ideas and visions, and takes the boldest of moves to put her entire identity and livelihood on the line for all the world to see?  In the flood of artistic attempts comes the beauty of the Vietnam Memorial, the David, the Sistine Chapel….these efforts changed the world in profound ways.  Your business can too.

Innovation InstituteMcColl Center view

To translate the skills of artists to business people, the McColl Center for Art and Innovation pulled together a National Advisory Board comprised of specialists in leadership, training, coaching and human resources.  The result is a new “Think Like an Artist” program specifically for business and non-profit executives to help them harness the creative resources they already possess within themselves and their people.  Led by artists and a new Director, the program aims to unleash creativity in executives, ultimately helping leaders deliver better performance on their main stage.

To learn more about how to “Think Like an Artist”, contact Sheila Mullen  at or go to

*IBM 2010 Global CEO Study

Photographs courtesy of McColl Center for Art + Innovation

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TreesCharlotte Takes Root to Save Our Canopy

Walking through my Dilworth neighborhood, I often lament the demise of one gorgeous tree after another, as these statuesque beauties meet their master in a chip grinder.mm25 (540x362)

So I was delighted to learn that TreesCharlotte Foundation has formed to save Charlotte’s iconic tree canopy. We may not have mountains or coastline, but Charlotte does boast remarkable beauty in our cascade of green all year long, even more stunning at this time of year as the dogwoods, crepe myrtles, and Bartlett pears flourish in their finest colors.

How it started

trees-charlotteSeveral years ago, members of the Women’s Impact Fund came together to fund a study of the tree coverage in Charlotte. The grantors were impressed by the collaboration from Parks and Recreation, the City Water Department, local real estate developers and others that saw the value in protecting our trees for environmental, economic, health and aesthetic reasons. The final analysis showed the rapid demise of the city’s tree cover, and galvanized the City Council to adopt a resolution to reach 50% tree cover by 2050.

DSC_0296 (462x540)About the same time, the Knight Foundation had pulled together a Canopy Committee to study the issue, and ratified a plan to form the TreesCharlotte Foundation and provide initial funding. Businesswoman Marcia Simon became the local champion, along with many other business and community leaders, and led the charge to recruit real estate developer Johnny Harris to chair the Board of Directors for the new organization.

Mission of Engagement

TreesCharlotte aspires to be a catalyst for civic engagement, providing opportunities for individuals to “adopt a tree”, for neighborhood groups to enhance their shared surroundings, and for businesses to create team outings around community tree plantings. The Foundation intends to plant 25,000 trees per year, of which just 10,000 are currently in the City budget, so encouraging more trees on private property is key. Involvement from the public is important to both implementation and funding of the plan.

Startup Traction

mm9 (362x540)TreesCharlotte Foundation enjoys a documented market need, an all-star Board, initial funding and a proven leader in Dave Cable, former Executive Director of Catawba Lands Conservancy. The Foundation is a public-private partnership between the City, Catawba Lands Conservancy and private investors, and has already received financial commitments from foundations, individuals and corporations. Plus, trees are not a hard sell. To quote a Board member, talking about trees to Charlotteans is like getting your dog to roll over for a belly rub.

Photographs courtesy of Gabriella Santander. 

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Winning Despite Obstacles

Barb wire twist (540x362)Our stock price was down to $1.75 from $22.  We were in a Smart Money magazine fold-out as one of the internet companies closest to the sun – flaming out. Customers were getting skittish about buying our leads. Barrons said we were out of cash. LendingTree – circa 2001.

In response, our beloved CTO Rick Stiegler stood on a chair in front of a few hundred employees and shouted – “We weren’t as good as we thought we were at 22 [dollars per share], and we’re not as bad as we feel now. So just get back to your desks and create great products to make our customers happy.”

Thereby Rick poignantly demonstrated LendingTree’s core value – “Winning despite obstacles”. So much is wrapped up in those three words.

Winning is not just succeeding or achieving.  It’s more – Starting every day with a game-on attitude and the drive and spirit of a sportsman.

“Despite” infers expectation of a tough competition, and embracing it.

Obstacles are mere hurdles for the runner, not defeated.  Market shifts, regulations, competitors, funding gaps – all to be faced not as crises but as mile markers for the race.

The story ended with a sale two years later at the original price of $22.  A good day at LendingTree.

May we all take this value into the new year and capture the leaderboard in our endeavors.

Photograph courtesy of Gabriella Santander. 

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Common Sense for Founders – Part Two

Lady and hand (540x361)Business is about dealing with people, so developing a few soft skills to complement your technical expertise comes in handy when starting a company.  Here is a little common sense for the road:

  1. Pick up the phone.  All the interpretation, miscues and delays on email and text can easily be resolved with a quick phone call to clarify a meeting objective or next step. There’s nothing inappropriate about lobbing a quick call – if the person is busy, they won’t answer.
  1. Ask questions. Instead of bracing for an interrogation, or stressing about expectations for a presentation, make it your job to ask good questions that buy you time and protect you from landmines.  Inquiring minds show intelligence, interest, and desire for a relationship.
  1. Get a Yes.  A small “yes” is better than a big “no”.  Move the relationship forward with small asks that can get a positive response until you get the “Big Yes” (a sale or investment).
  1. Just like dating.  Use some intrigue to lure in your prospect.  Don’t be too needy or give away all your secrets too early.
  1. Give back.  Do you think people are helping you just because they like you or feel spiritually compelled to mentor, or that they should help you because they’ve already been successful? Get over it – figure out their interest and meet it, or be prepared for the gravy train to end before you’ve gotten your free ride.
  1. Look in the mirror.  If colleagues aren’t working out, it’s not just because they are stupid and lazy.  Reflect on how your ability to motivate and lead can impact the results you get from those around you.
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How to Make a Difference and Get Results

FT GuideBest known as Europe’s answer to the Wall Street Journal, the Financial Times has published their Guide to Management in conjunction with the Chartered Management Institute in London.  Lucky to know the author Ann Francke, I got the chance to provide my own advice for the The Last Word section on Advice From the Front Line.  Here are my thoughts:

Top tip

To keep that constant perspective on what’s most important, one of my favorite maxims is Dr. Stephen Covey’s theory of “big rocks”– know what’s most important in your life, and let all the “little rocks” fill in around the boulders. How easily we can get distracted by other people’s priorities!

Top pitfall

Ah, get that monkey off my back! Originally discussed in the Harvard Business Review in 1974, the politics of responsibility and delegation are still a trap, as I see myself and others take on responsibilities that “are not my/our job” and get on the slippery slope of being stuck with the ugly monkey.

Top takeaway

Clear vision is just another term for focus – the key to both long and short term success. For leaders in organizations both large and small, focus can be a constant challenge. Entrepreneurs who chase today’s shiniest star, or corporations who creep into far-afield business lines, rarely have a winning strategy, just a constant temptation. Jim Collins, author of Good to Great and Built to Last, addresses focus in his “hedgehog” concept and quantifies the impact on business results.

To read more tips from management experts, check out Ann Francke’s Guide to Management on Amazon.

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Common Sense for Founders – Part One

Watch Your Step (540x361)Call me a nudge but some things I see Founders do (or not do) defy common sense.  So here I go – the first 6 pieces of my mind:

  1. When you get a meeting, move a mountain to meet in person.  Connecting in person for a few minutes over coffee beats a phone call or email every time, especially if you aim to build a long term relationship, get market intelligence or honest feedback.  Many founders are so focused on efficiency that they miss the value of all the unexpected and intangible learnings and leads that happen in person.
  1. Just in case you didn’t know, business starts at 8am (or before). No one is watching what time you come in the office, but in a left-brained city like Charlotte business starts early. So phone and text should be at the ready.
  1. Does anyone still have a smartphone without email?  Acknowledging that email is dead and text rules for anyone under 35, if your prospective customers are the old guard then you better have a way to get their emails.  Promptly.
  1. Respond within 24 hours.  But only if you want their business. Or advice. Or money.
  1. Look people in the eye.  The age of ipads and iphones has led to a constant stare into the screen. If you are working to build a relationship with potential customers, advisors or investors then you need to build trust and respect, which starts with eye contact.
  1. Notes show interest, but you are not in class. Jotting down a few notes in a personal meeting shows interest and commitment to follow up. Writing down every word de-personalizes the meeting and puts you in a subordinate position.

There’s more. Stay tuned for Part Two!

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